Terms & Conditions

Welcome to TrueShoop.com. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General

  • These Terms apply to all visitors, users, and customers of TrueShoop.

  • By using our website or placing an order, you agree to abide by these terms.

2. Products & Orders

  • All product images are for reference only. There may be slight variations in color or packaging.

  • We reserve the right to accept or cancel orders at any time.

  • In case of order cancellation after payment (for prepaid orders), the full amount will be refunded.

3. Pricing & Payment

  • All prices are listed in INR (₹) and include applicable taxes.

  • We offer Free Cash on Delivery (COD) — no advance payment is required.

  • We also accept secure prepaid options via credit/debit cards, UPI, net banking, etc.

4. Shipping & Delivery

  • Orders are usually processed within 1–2 business days.

  • Delivery takes 3–7 working days depending on the location.

  • Delays due to unforeseen circumstances will be communicated to you.

5. Return & Refund Policy

  • We accept returns only for defective or wrong products.

  • Return requests must be made within 7 days of delivery.

  • Refunds (if approved) will be processed within 5–7 business days.

Please read our full Return & Refund Policy for details.

6. Intellectual Property

  • All content on this website (text, logos, images, graphics) is owned by TrueShoop and protected by copyright laws.

  • Unauthorized use, reproduction, or distribution is prohibited.

7. Privacy

  • We value your privacy. Your personal data will be used only to process your order and enhance your shopping experience.

  • For more information, refer to our Privacy Policy.

8. Limitation of Liability

  • TrueShoop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Changes to Terms

  • We may update these Terms & Conditions at any time without prior notice. Please check this page periodically.

10. Contact Us

If you have any questions regarding these terms, feel free to reach out:

📧 Email: info@trueshoop.com
📞 Phone: +91 8160089086